VinFast Joins Hands with myTVS to Build Strong After-Sales Service Backbone in India. 120 Extended Workshops to Strengthen EV Customer Support Nationwide
In a major move to bolster its presence in India’s electric vehicle (EV) market, VinFast Auto India, the local arm of Vietnamese EV giant VinFast, has inked a strategic after-sales service partnership with myTVS, one of India’s largest multi-brand automotive service networks.
As part of this collaboration, VinFast will work with myTVS to roll out 120 Extended Service Workshops (ESWs) across the country. These workshops will complement VinFast’s upcoming exclusive dealership and service network, offering EV owners reliable, accessible, and professional after-sales support.
The move is aimed at creating a nationwide network of service points equipped with genuine parts, modern diagnostic tools, and trained technicians, ensuring peace of mind for VinFast customers.
Pham Sanh Chau, CEO of VinFast Asia, commented:
“We’re committed to offering not just high-quality electric vehicles, but also strong after-sales service and accessible ownership. Partnering with myTVS reinforces our promise to Indian customers with a robust service ecosystem that prioritizes trust and convenience.”
Natarajan Srinivasan, CEO of myTVS, added:
“We’re proud to support VinFast’s India journey. Our digital-first, tech-enabled platform will help VinFast scale quickly while ensuring world-class service quality across India.”
VinFast customers will be able to reach support teams via a dedicated toll-free number (1800-571-8888) or email (vfcareindia@vinfastauto.in), making assistance quick and convenient.
As VinFast gears up for its India product launch, this tie-up marks a significant step toward delivering a seamless EV ownership experience, combining cutting-edge vehicles with dependable service infrastructure.
Also Read: VinFast Brings VF 7 & VF 6 EVs to Malls Across India
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