Mahindra Truck and Bus (MTB), part of the Mahindra Group, has further strengthened its footprint in Karnataka with the inauguration of a new 3S (Sales, Service & Spares) dealership in Bengaluru. Operated by M/s NorthStar Motors Pvt. Ltd., the facility spans 34,000 sq. ft. and features 9 service bays, capable of servicing over 8 vehicles per day, while also offering driver lodging, 24/7 breakdown assistance, and AdBlue availability.

With this addition, NorthStar Motors becomes the 84th dealership in MTB’s network. The facility will cater to Mahindra’s full range of HCVs, ICVs, LCVs, and Buses.

Expanding Network Strength

MTB has rapidly scaled its after-sales ecosystem, which today includes:

  • 88 3S dealerships

  • 180+ Authorized Service Centres

  • 80+ Mahindra Customer Care Centres

  • 2000+ Spares retailers

  • 200+ Mobile Service Vans providing roadside support

  • 22 exclusive M-Parts Plazas

The company also offers India’s first multi-lingual 24×7 helpline, manned by technical experts, and supports customers with NOW mobile service vans and workshops for enhanced reach.

Leadership Speaks

Commenting on the launch, Vinod Sahay, Executive Chairman, SML Isuzu Ltd., President – Aerospace & Defense, Trucks, Buses & Construction Equipment, Mahindra Group, said:

“Delighted to inaugurate our new state-of-the-art dealership in Bengaluru. With NorthStar Motors, MTB now has 84 dealerships, and together with SML Isuzu, we operate 185 dealerships and nearly 600 authorized workshops across India. With close to 7% market share in trucks and buses, and 24% in I&LCV buses, we aim to achieve 10–12% by FY31 and over 20% by FY36.”

Dr. Venkat Srinivas, ED & CEO – SML Isuzu Ltd., Business Head – Mahindra Trucks, Buses & Construction Equipment, added:

“Our customer-first approach drives every innovation—from guaranteed higher mileage to our advanced telematics platform iMAXX, which empowers fleet owners with complete control of their operations. With a growing dealer and service network, we remain committed to setting new benchmarks in customer experience within the CV industry.”

Customer-Centric Guarantees

Mahindra’s BLAZO X, FURIO, OPTIMO, and JAYO truck range remains the only CV lineup in India backed by dual service guarantees:

  • 48-hour back-on-road assurance (₹1,000/day compensation if delayed)

  • 36-hour workshop turnaround commitment (₹3,000/day compensation if delayed)

With continuous product innovation, advanced telematics, and disruptive customer-focused service, Mahindra continues to strengthen its position in India’s competitive commercial vehicle space.

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